MAID BRIGADE - Cleaning Service
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  MAID BRIGADE - Tips & FAQs
Questions About Our Housecleaning Services

General Cleaning Tips

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Questions About Our Housecleaning Services

Why Should I Hire Maid Brigade Over Other Cleaning Services?

Maid Brigade cleans your entire home each visit. Other cleaning services often use a rotational system, meaning one portion of your home gets an in-depth clean on each visit. With Maid Brigade, your entire home is thoroughly cleaned each and every time we service your home. That's just one of the ways you can be sure you'll get superior customer service with Maid Brigade.

To Get an Estimate, first find your local U.S. office using the Zip Code Locator above.

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Can I Trust Maid Brigade?

No need to worry. With Maid Brigade, you are protected. Our employees are background-checked, bonded and insured. Our maids always arrive at your home in a Maid Brigade uniform and marked car. We pay all federal, state, social security, payroll and workers' compensation taxes. Maid Brigade NEVER uses independent subcontractors.

Do I Have To Be Home When Maid Brigade Cleans?

This is your option. You may give us a key to be safely stored - always with special "double-blind" security.

Can Maid Brigade Guarantee Superior Customer Service?

The Maid Brigade standard for customer service is what makes us stand apart from ordinary residential cleaning services. To guarantee each client's satisfaction with our house cleaning service, we maintain a deep commitment that is both a system and an ethic.

  • We WILL monitor our reliability
  • We WILL supervise our consistency
  • We WILL pay strict attention to the security of your belongings
  • We WILL solicit your comments and suggestions and be responsive to your needs
  • We WILL dispatch a prompt re-clean if there is an area of concern
  • We WILL continually make you glad you chose Maid Brigade for your residential cleaning needs


Do I Have To Provide Cleaning Supplies?

This is your option too. Maid Brigade provides all the necessary cleaning solutions, sanitized supplies and state-of-the-art equipment. However, if you have a special product you prefer us to use when cleaning the house, such as a specific wax or polish, we'll be happy to use it.

Will I Get The Same Team Every Time?

Maid Brigade schedules the same house cleaning team to clean your home for every visit. This way, the team gets to know your home and your needs. In the event of an employee illness or scheduled vacation, we will do our best to send at least one person to your home that is on your regular home cleaning team.

How Many People Will Be In My Home?

Maid Brigade house cleaning teams work in teams of 2 and sometimes 3, depending on the schedule for the day. From time to time you may also see our Quality and Training manager with the house cleaning team. Their job is to do inspections on several homes each day to make sure that we are delivering the best quality cleaning help available to you.

What If Something Gets Damaged Or Broken?

Accidents occasionally happen. Maid Brigade is fully insured and will repair or replace anything that gets damaged or broken as a result of an accident caused by one of our employees. It is our policy that our teams report any incident that occurs, so that Maid Brigade can notify our insurance carrier and rectify the situation as soon as possible.

How Do I Pay?

Simply leave a check out for the Maid Brigade home cleaning team before you go to work, or pay the team directly if you're at home. Maid Brigade also accepts most major credit cards.



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General Home Cleaning Tips

Below are some household cleaning tips from our professionals to get the most out of your next house cleaning:

Dedicate 5 minutes a day to checking your home’s cleanliness. Use anti-bacterial wipes to quickly remove stains, spills or smears.

Keep your general cleaning supplies close at hand, preferably in a tote to carry the supplies together. Keep bathroom cleaning supplies on a bathroom shelf, kitchen cleaning supplies in the kitchen cabinet, etc.

Use professional-quality cleaning products. The products are very efficient and work well on most surfaces. It is extremely important to read the label on the product to confirm the product is appropriate to use on a specific surface.

Use a routine to clean. Go from top to bottom in the room, and work your way to the right around the room. Start at the same place every time so you do not miss anything.

Kitchen Cleaning Tips

Stick to a system of working left to right, from the top to the bottom, starting with the top of the refrigerator (the most often-missed surface!). And after using stainless steel cleaner for your stainless steel sink, buff it with a dry cloth to really make it shine.

Water, mild detergent and a sponge is all you need to clean a microwave oven; avoid harsh or abrasive cleaning agents.

Unplug and pull the refrigerator/freezer out three to four times a year to clean underneath. Vacuum the front of the motor and coils to remove dust and dirt. Your refrigerator will work better longer.

A small cotton ball with a few drops of vanilla on it will eliminate odors when placed in your refrigerator.

Bathroom Cleaning Tips

Before cleaning, use a dry tissue to pick up loose hairs in tubs and sinks nicely. Then use glass cleaner on tile walls and ceramic fixtures for clean, shiny surfaces.

For tips on Mold and Mildew control, click here.

Carpet Cleaning Tips

A small whisk broom will help you clean the carpet edges around the outside of each room and in corners.

Can't find the source of a pet odor on your carpet or furniture? Darken the room, and then aim a blacklight; the source of odors will glow.

If you spill either red or white wine on carpet, believe it or not, use salt! Pour salt over the spill. Allow the wine to soak into the salt and then vacuum up the salt. If the stain remains, mix 1/2 tsp of dishwashing soap with 8 oz of warm water. Apply a small amount, then blot and repeat until the stain is completely removed. Cover the stain with a towel and press down repeatedly to absorb the stain and the soap. Once the stain is completely removed, rinse the area with cold water. Blot with a dry terrycloth towel and repeat if necessary until all the moisture and residue is removed. If the spot or stain turns to a brown color when dry, mix 1 part white vinegar and two parts water. Apply a small amount and blot. Repeat only once.

Wood Floors

Always remember to use a very dry mop when you mop hardwood floors. This prevents moisture from leaking between boards in the floor.

Resilent Floors

When mopping, use two mop buckets: one for the cleaning solution and one to rinse your mop. The dirt and sand from your mop will wash out and settle in the rinse bucket, keeping the cleaning solution cleaner longer.

To remove a water-based stain from a marble surface, mix ½ cup of flour and add 1 tsp. of hydrogen peroxide. To remove an oil-based stain from a marble surface, mix ½ cup of flour and some dishwashing soap (a few squeezes of the bottle will do the trick!). Pour warm water into the mixture until the consistency is thick and no longer runny. Spread the substance over the stain and cover it with clear plastic wrap. Tape the wrap to the floor and let it settle overnight. Remove it in the morning and let the mixture dry. Scrape the mixture off the marble once dry.

Upholstery Cleaning Tips

A lint remover with tape strips is a great way to remove loose hair, dirt and particles from the fabric on your sofa and chairs. It puts less pressure on the upholstery than a regular lint brush, pulling dirt away rather than pushing it into the fabric weave.

Windows & Mirrors

You need not clean your windows and mirrors more frequently than on a monthly basis. It is less work yet still prevents buildup from occurring.

Only use ammonia or alcohol-based window cleaners to efficiently remove dirt and grease while minimizing smearing or streaking.

A dry newspaper works better than paper towels to clean wet windows and prevent streaking.

 

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